HomeSectors

For clinics, dentists and physiotherapists

Appointments, reminders and first questions handled by WhatsApp and phone, in four languages. The assistant gives no medical advice: it books appointments and flags anything urgent.

Ask for a free demo Try it now

In a nutshell

In a clinic, reception deals with the person in front of them and the phone at the same time. What is not answered is lost, and the urgent gets mixed in with what could wait.

In the Balearics, many patients are also foreign residents or visitors. Booking appointments in English or German at any hour, and flagging what is urgent, takes the load off reception without changing how you work.

Example

Saturday at 19:42, with the clinic closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Good evening. Do you have an appointment on Monday? I have a bad toothache.
Virtual assistantHello, I'm the clinic's virtual assistant. I can offer Monday at 9:30 or 12:15. Which suits you better?
9:30 please
Virtual assistantBooked: Monday 9:30. I've marked it as urgent so the team sees it first thing. You'll get a reminder on Sunday evening.

Appointment createdMonday 9:30 · marked as urgent

What we set up in a clinic

  1. Appointments at any hour

    It books by type of visit and professional, using the diary you set.

  2. Urgent cases in view

    If the patient mentions severe pain or a blow, it marks the appointment as urgent and alerts the team.

  3. Reminders

    It reminds the patient of the appointment and lets them cancel or change it by replying to the message.

  4. First questions

    Opening hours, directions, the insurers you work with and the price of the first visit.

  5. In four languages

    Spanish, Catalan, English and German, switching language when the patient does.

  6. No medical advice

    It does not diagnose or recommend treatments. In an emergency, it tells the patient to call 112.

Sample website

This is what your business's website could look like

A demo website for a made-up business in your sector. Open it, make a test booking and chat with its assistant.

Open the sample website
Clínica Dental Ponent · Dental clinic · Mallorca

Price · Clinics and dentists

from €99/month

AI receptionist. Set-up from €290. Excl. VAT.

  • WhatsApp, calls and web chat
  • Appointments by professional and type of visit
  • Reminders and appointment changes
  • Spanish, Catalan, English and German
  • Urgent cases flagged to the team
Request a proposal

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

Clínica Dental PonentVirtual assistant · online

Questions

Frequently asked questions

Does the assistant give medical advice?

No. It is set up not to diagnose or recommend treatments or medication. It books appointments, passes on the general information you give it and, in an emergency, tells the patient to call 112.

What about health data?

The assistant asks only for what is needed to book the appointment: name, contact details and the general reason. Health data is especially sensitive, so we sign a data processing agreement and decide with you what is stored and where. Patient records stay in your own software.

Does it work with my clinic management software?

It depends on the software. We check before giving you a price; if it cannot be connected, we use a shared calendar and we tell you so from the start.

Can it handle insurance?

It can say which insurers you work with and note which one the patient has. Your team still handles the authorisations.

Keep exploring

You may also be interested in

Services Bookings Customers book by themselves and you see it in your diary. Services Customer service In and out of hours, nobody is left without an answer. Services AI receptionist Answers WhatsApp, calls and web chat at any hour. Islands Mallorca Palma, Inca, Manacor, Alcúdia, Sóller, Calvià.

Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.