HomeSectors

For shops and stores

Opening hours, availability and WhatsApp orders handled while you serve customers, and also when the shop is closed.

In a nutshell

In a shop, the customer in front of you comes first. WhatsApp gets answered when you can, and by then the customer may already have bought it somewhere else.

The questions are almost always the same: do you have it, in what size, what time do you close, will you keep it for me. An assistant that answers straight away and sets the item aside turns those messages into sales.

Example

Sunday at 17:20, with the shop closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Hello, do you have the esparto espadrilles in a 39 in blue?
Virtual assistantHello! I'm the shop's virtual assistant. There is one pair left in a 39 in blue, at €48. Shall I set it aside for you?
Yes, I'll come by tomorrow afternoon.
Virtual assistantSet aside until tomorrow at 20:00. What name shall I put it under?

Set aside in the shopBlue espadrilles, size 39 · collection tomorrow · €48

What we set up in a shop

  1. Do you have it?

    It answers on availability, sizes and prices using the catalogue or list you give it.

  2. Set aside and collect

    It sets the item aside in the customer's name and tells them how long you will keep it.

  3. Orders by WhatsApp

    It takes the whole order and the address, and sends your payment link if you sell at a distance.

  4. Opening hours and directions

    It answers the usual questions, including on bank holidays and with summer hours.

  5. Alerts

    It lets the customer know when an order arrives or when a product someone asked for is back in stock.

  6. In four languages

    Spanish, Catalan, English and German, for local customers and visitors alike.

Sample website

This is what your business's website could look like

A demo website for a made-up business in your sector. Open it, make a test booking and chat with its assistant.

Open the sample website
Botiga Migjorn · Shop · Ibiza

Price · Shops

from €99/month

AI receptionist. Set-up from €290. Excl. VAT.

  • WhatsApp, calls and web chat
  • Availability, sizes and prices
  • Items set aside and orders
  • Spanish, Catalan, English and German
  • Alerts when orders arrive
Request a proposal

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

Botiga MigjornVirtual assistant · online

Questions

Frequently asked questions

How does the assistant know what I have in the shop?

From the list you give it: your till software, if it can be connected, or a spreadsheet that you update. If it does not know whether any is left, it says so and checks with you.

Is it suitable if I do not have an online shop?

Yes. That is exactly what it is for: selling by WhatsApp what you have in the shop, without setting up an online shop.

Can it take payment?

It can send your payment link. The payment is taken by your payment gateway or your card terminal, not by the assistant.

Is it worth it in a small shop?

If you get messages every day that you answer late, probably yes. If people message you twice a week, no, and we will tell you so.

Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.