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For bakeries and patisseries

Orders arrive by WhatsApp and phone, at any hour, and appear in order on the bakehouse production sheet.

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In a nutshell

A bakery works in the early hours and serves in the morning. Orders, on the other hand, come in during the afternoon and evening, when nobody is looking at the phone.

An assistant that takes down the whole order (what, how much, for when and in whose name) and puts it on the day's sheet saves you the scraps of paper, the half-heard voice messages and the ensaimada nobody wrote down.

Example

Thursday at 21:34, with the bakery closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Good evening, I'd like to order a cream ensaimada for 10 people for Sunday.
Virtual assistantHello! I'm the bakery's virtual assistant. Noted: cream ensaimada for 10, Sunday. What time will you come to collect it?
Around 11
Virtual assistantPerfect, Sunday at 11:00. What name shall I put it under?

Production sheetSunday · cream ensaimada ×10 · pick-up 11:00

What we set up in a bakery

  1. Orders at any hour

    It takes the product, quantity, pick-up day and time and name, and confirms it to the customer in writing.

  2. Production sheet

    Each order appears on the right day's sheet, sorted by product, so the bakehouse knows what to make.

  3. Cut-off time

    It applies your rule: for example, orders until 21:00 the day before. After that time, it offers the next day.

  4. Pick-up reminder

    It reminds the customer of their order and the time, so nothing is left uncollected.

  5. Allergies and questions

    It answers what each product contains using the information you give it, without improvising.

  6. Large orders

    For weddings, communions or businesses, it takes the request and passes it to you for a quote.

Sample website

This is what your business's website could look like

A demo website for a made-up business in your sector. Open it, make a test booking and chat with its assistant.

Open the sample website
Forn de sa Lluna · Bakery · Menorca

Price · Bakeries and patisseries

from €99/month

AI receptionist. Set-up from €290. The production sheet, as an automation at a fixed quote. Excl. VAT.

  • WhatsApp, calls and web chat
  • Orders with a pick-up time
  • Daily production sheet
  • Spanish, Catalan, English and German
  • Pick-up reminder to the customer
Request a proposal

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

Forn de sa LlunaVirtual assistant · online

Questions

Frequently asked questions

How does the production sheet reach me?

However you work: a shared spreadsheet, a PDF you print each afternoon or a message to the bakehouse. We decide it with you.

What if a product runs out?

You set the daily limit for each product or close it, and the assistant stops accepting it and offers an alternative.

Can it take payment in advance?

It can send your payment link for large orders. The payment is taken by your payment gateway, not by the assistant.

Is it suitable for a small bakery?

Yes, if you lose orders because you cannot answer the phone or because they are written down wrongly. If you get two orders a week, it probably is not worth it, and we will tell you so.

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Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.