HomeSectors

For laundries and dry cleaners

Collections, deliveries, prices and the "is mine ready?" question handled by WhatsApp and phone, while you carry on with the machines.

In a nutshell

In a laundry your hands are always busy: loading, folding, ironing, delivering. And the phone keeps ringing with the same questions over and over: how much is it, when will it be ready and can you come and collect.

On the islands, much of the work also comes from holiday homes, boats and restaurants, with guest changeovers and departures that don't wait. An assistant that notes the collection, gives the price and answers how an order is going, in the customer's language, takes those calls off your hands.

Example

Friday at 20:40, with the counter closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Hi, I have a guest changeover in two houses tomorrow. Can you collect sheets and towels at 11:00 and return them before 16:00?
Virtual assistantHello! I'm the laundry's virtual assistant. Yes: collection tomorrow at 11:00 and delivery before 16:00, with the express service. Roughly how many sets of bedding and towels are there?
Six sets of bedding and twelve towels.
Virtual assistantNoted. I'll confirm it now with the price and alert the delivery team. Can you give me the two addresses?

Collection on the routeSaturday 11:00 · two houses · express · delivery before 16:00

What we set up for a laundry

  1. Collections and deliveries

    It notes the address, day and time slot, and puts the job on your delivery route.

  2. Instant prices

    It answers how much it costs per kilo or per item, using the price list you give it.

  3. Is mine ready?

    It answers how an order is going using the status you set, without anyone having to stop what they are doing.

  4. Laundry-ready alerts

    It lets the customer know when their laundry is ready and reminds them to come and collect it.

  5. Business customers

    Holiday homes, boats and restaurants: repeat orders, with a delivery date and time.

  6. In four languages

    Spanish, Catalan, English and German, for crews, managers and residents.

Sample website

This is what your business's website could look like

A demo website for a made-up business in your sector. Open it, make a test booking and chat with its assistant.

Open the sample website
Bugaderia Embat · Laundry · Mallorca

Price · Laundries and dry cleaners

from €99/month

AI receptionist. Set-up from €290. Excl. VAT.

  • WhatsApp, calls and website chat
  • Collections and deliveries on your route
  • Order status for the customer
  • Spanish, Catalan, English and German
  • Laundry-ready alerts
Request a proposal

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

Bugaderia EmbatVirtual assistant · online

Questions

Frequently asked questions

How does the assistant know whether an order is ready?

From the status you set: in your software, if it can be connected, or in a simple list that you update from your phone. If it doesn't know, it says so and asks you.

Can it organise the delivery route?

It notes each collection with its address and time slot, and gives them to you sorted by area. You decide the route.

What about business customers?

For managers of houses, boats or restaurants it saves their addresses and what they order each time, so repeating an order takes one message.

Is it worth it for a self-service laundrette?

If you only have self-service and nobody writes to you, no. It is worth it when you have collections, dry cleaning or business customers, and we will tell you frankly.

Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.