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For estate agents

Every enquirer gets an instant reply, in their language, and arrives at the viewing with the basics clear: what they are looking for, by when and with what budget.

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In a nutshell

A good listing generates dozens of messages, and almost all ask the same thing: is it still available, how much are the community fees, when can it be viewed. Answering them all takes hours, and anyone who really wants to buy gets impatient.

In the Balearics, much of the demand is from abroad and writes at odd hours. An assistant that answers what is already in the listing, asks the essentials and proposes a viewing leaves your agents to do what closes deals: showing and negotiating.

Example

Saturday at 22:15, with the office closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Guten Abend, ist die Wohnung in Port de Sóller noch verfügbar? Wir sind nächste Woche auf Mallorca.
Virtual assistantGuten Abend! Ich bin der virtuelle Assistent der Agentur. Ja, sie ist noch verfügbar. Suchen Sie zur eigenen Nutzung, und bis wann möchten Sie sich entscheiden?
Als Ferienwohnung. Wir möchten dieses Jahr kaufen.
Virtual assistantDanke. Für eine Besichtigung habe ich Dienstag um 11:00 Uhr oder Mittwoch um 17:00 Uhr frei. Welcher Termin passt Ihnen?

Viewing proposedPort de Sóller · second home · buying this year · customer in German

What we set up in an estate agency

  1. Instant reply

    It answers what is in the property listing: price, size, costs, availability.

  2. First screening

    It asks what the enquirer is looking for, by when and with what budget, and puts it in writing.

  3. Viewings booked

    It proposes a time from the agent's diary and confirms the viewing with a reminder.

  4. Owners

    It takes valuation requests from people who want to sell or let, with the details of the property.

  5. In four languages

    Spanish, Catalan, English and German, switching language when the customer does.

  6. No promises

    It does not negotiate prices or guarantee terms: it gives what has been published and passes the rest to the agent.

Sample website

This is what your business's website could look like

A demo website for a made-up business in your sector. Open it, make a test booking and chat with its assistant.

Open the sample website
Gregal Inmobiliaria · Estate agent · Mallorca

Price · Estate agents

from €99/month

AI receptionist. Set-up from €290. Excl. VAT.

  • WhatsApp, calls and web chat
  • Answers from each property's listing
  • First screening of enquirers
  • Spanish, Catalan, English and German
  • Viewings in the agent's diary
Request a proposal

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

Gregal InmobiliariaVirtual assistant · online

Questions

Frequently asked questions

Where does the assistant get the details of each property?

From your portfolio: from your estate agency software, if it can be connected, or from a list that you update. If a detail is not there, it does not make it up: it asks the agent.

Does it also answer enquiries from the property portals?

The assistant answers your WhatsApp, your phone and your website. Enquiries that come in from the portals can be routed to it; we look at it with you depending on the portals you use.

Can it rule out enquirers?

It does not rule anyone out: it sorts. It leaves you with each enquirer, what they are looking for and their timescale, and you decide whom to call first.

And the enquirers' data?

It is collected only to deal with their request. We sign a data processing agreement, as the GDPR requires, and explain which tools are involved.

Keep exploring

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Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.